About Lisa Pierce Lisa Pierce is the founder and President of Strategic Networks Group. Her background includes 10 years as Vice President of Telecommunications Research at Forrester Research, 4 years of telecommunications protocol training and consulting at Telecommunications Research Associates, and 9 years at AT&T in new business services product development, management, research and forecasting. A frequent speaker and media commentator, she has authored and published over 800 reports. From a network technology perspective, her core areas of expertise center around emerging business telecommunications services, including enterprise-class VOIP, Videoconferencing and SIP Trunking services, Unified Communications (UC), 3G and 4G wireless data services (HSPA, UMTS, EVDO Rev-A, WiMAX. LTE), Fixed-Mobile Convergence (FMC), broadband access, managed WAN services, and data services such as MPLS and switched Ethernet/VPLS. Lisa also works with several other tech analyst firms and publishers, including Giga OM Pro, NoJitter/Enterprise Connect, Saugatuck Technologies and UC Strategies. During her career, she has provided forward-looking advice to a variety of clients, including Avaya, Blue Cross Blue Shield, Cisco, Dominion Power, EMCOR, Federal Express, HP/EDS, Luxottica, Microsoft, Nokia, Reuters, Qwest Communications, Sprint, Sysco, Time Warner Cable, the US Postal Service, Yahoo! and Verizon. Click here for more info on some of her relevant industry contributions.